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Please Read Policies
BOOKING FEE & CANCELATION POLICY
- All services require a non-refundable deposit fee. This fee is deducted from your total upon completion of your appointment. Appointment slots are open for other bookings until a deposit is sent to secure and confirm the booking.
- Full set eyelash extensions $50 + tax ($56.50)
- Refills lash extensions $30 + tax ($33.90)
- Permanent Makeup (eyebrows & face) $150 + tax ($169.50)
- Please send your deposit via e-transfer to: firstname.lastname@example.org and include the date and time of your appointment in the message section.
- ALL appointments are subjected to our 48-hour cancellation or reschedule policy. Any appointments canceled less than 48-hours from the appointment are non-refundable and non transferable. Deposits can be transferred to succeeding appointments for cancellations or rescheduling done with at least 48-hour notice.
- Our cancellation policy is FIRM.
- Due to our services being time-sensitive, it is crucial that you arrive on time.
- If you are late for your appointment, your appointment will still end on time.
- Please arrive with clean eyelashes and brows, this means absolutely no eye make-up, no strip lash glue or any oily face & eye creams.
- If you arrive with dirty lashes, your appointment time will be spent on cleaning your lashes as our retention technique requires that all lashes be clean and free of dirt and makeup to create a perfect bond with the adhesive.
- If you arrive early, please wait in your car. Other clients will still be inside the premises. You can park anywhere on the street and remain in your vehicle until we notify you.
- Please do not ring the doorbell upon arriving. Instead, let us know by texting us at 647- 365-1700
- Due to close proximity of our services, masks must be worn at all times while in the studio by the artist and client.
- No companions (friends, family, children or pets) are allowed into the studio.
- If you have traveled outside of Canada within 14 days or live with someone who has, kindly let us know so we can reschedule your appointment.
- If you have a cough, cold, fever or flu, please reschedule your appointment.